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"Conflict Management Styles"
Conflict Management Styles
Author:
Angelia Holliday
Conflict occurs in every company whenever there is a difference of opinion or a personality conflict exists between two people. When handled incorrectly, conflict everyone one in an organization from a subordinate to the executive director could be affected. Disagreements occur among employees for various reasons, such as differences of opinion, values, goals or work ethic. Managers in organizations must handle each situation differently. Based on the assigned readings, the workbook assignment, and my personal interactions with management and staff, I will discuss the conflict management styles used by managers within Arc Human Services, Inc (ARC).

Currently, I work as a human resources generalist at ARC. Through my three years of employment with ARC, I have observed the different styles of conflict management. As part of the management team, I must be able to deal with conflict on a day-to-day basis. Conflict is inevitable within any organization.

Upper management of ARC has different styles of conflict management that it utilizes amongst its staff. The Chief Financial Officer of ARC, Joe Scrip, utilizes avoidance as a conflict management style. When a disagreement occurs within the accounting department, he pretends the conflict does not exist. He hopes with time the disagreement will eventually go away. Avoidance is not a practical style of managing conflict. The underlying tension within the department never really goes away.

The human resources director of ARC, Mary Bruno, utilizes the collaboration style of conflict management. As the director of human resources, Mary is able to listen to both sides of a disagreement and distinguish the best course of action that needs to be taken. She bases her decision upon what is best for the organization. Ultimately, Mary's goal is to solve the problem by raising all of the relevant issues and openly discussing the issues with the parties involved. The final...

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essay on Conflict Management Styles
Pages:
3 (573 words)
Comments:
1
Added:
08/12/2011
Category:
Business
Plagiarism level of this essay is: 97%
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Comments:
Chad
HI. Can you write my paper on Conflict Management Styles
09/24/2010
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