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"Conflict Resolution in Work Teams"
Conflict Resolution in Work Teams
Author:
Jason Cashmere
In today's changing work environment, the complexity of the ever-changing workforce has proven to be quite a challenge to many companies. Employees are now empowered with front-line authority to make an array of decisions that can affect the entire company.

Modern management practices encourage utilizing the power and creativity of groups and teams of employees to function as cohesive units to accomplish company goals and projects.

Within a team, lies increased creativity, the ability to accomplish more than one individual, diversity of knowledge and experiences, and far superior group knowledge to overcome many complex issues.

However, there can also be challenges to the team productivity and cooperation. Differences in diversity, personalities and culture can all create conflict within a team.

Conflict is neither good or bad suggests Rees (1991), it is what we do with it, which makes the difference. Although conflict is generally viewed in a negative way, and something to avoid, when appropriately managed it can generate beneficial results. Conflict management theorists define conflict as either constructive or destructive conflict. Constructive conflict is functional because it helps members accomplish goals and generate new insights into old problems. Destructive conflict is dysfunctional because it negatively affects team members by disrupting their activity.


Conflict becomes a problem when people are unable to manage and resolve it effectively. If conflict is not dealt with constructively, it can be a powerful destructive force between two people and within a team. The results of destructive conflict can usually be seen when team members are arguing, brooding, or fighting.

Destructive, or Negative conflict, can be considered destructive if:

1. No decision is reached and the problem still exists;

2. It diverts energy from more valuable activities or issues;

3. It destroys the morale of teams or individual members;

4. It polarizes or divides teams.

Just because people are members of the same team does not...

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essay on Conflict Resolution in Work Teams
Pages:
15 (3887 words)
Comments:
1
Added:
12/09/2011
Category:
Business
Plagiarism level of this essay is: 84%
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Moore
Hey. Somebody help me with my paper on Conflict Resolution in Work Teams!
09/30/2011
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