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"Organizational Behaviour"
Organizational Behaviour
Jessica Linton

Our client Imasco Minerals Inc has hired us to conduct an analysis of their company and to suggest recommendations that will improve their profitability and long-term success. This review covers the following chapters from Schermerhorn's Organizational Behavior text:

• Motivation and Reinforcement (Chapter 6)

• Human Resource Management Systems (Chapter 7)

• Information and Communication (Chapter 16)

• Conflict (Chapter 18)


Questionnaires (Appendices 1-12)

Imasco Minerals' product binder

Corporate web site

Imasco's company policies (Appendices 13-17)

Imasco's performance appraisal form (Appendix 18)

A question and answer period where Natisha Mathews, who works for Imasco Minerals, answered group questions regarding Imasco Minerals Inc.

Organizational Overview

Imasco Minerals Inc. is a privately owned Canadian company, which has existed for almost 40 years. As a mining and stucco company they manufacture various calcium carbonate products and dolomites. Assets include 2 manufacturing plants and a network of mineral deposits which supply calcium carbonate, quartzite, and granite. They have mining locations in Creston and Benson Lake and plant locations in Creston and Surrey. Imasco Minerals' head office is in Port Kells, Surrey with an engineering office in Vancouver. They have over 60 employees including: 2 Vice Presidents, 3 Plant Managers, an Accounting Manager, and a Marketing Manager. Independent sales reps service BC, Alberta, Saskatchewan, Winnipeg, and Washington state. Imasco produces and sells building materials to dealers and stucco contractors including: aggregates, stucco sands, premix stucco, and acrylic stucco. They also sell fine sands, specialty sands, medium to fine grind flours, soil conditioners, and animal feeds to various industrial and agriculture companies. Imasco Minerals has a functional departmentalization with some divisional departmentalization in the sales department. (Appendix 19) They have a fairly even staff to line position ration with 15 line positions and 13 staff. (Appendix 20)

Information and Communication

To achieve maximum interpersonal communication between the source and the receiver and to reduce noise Imasco must follow specific...

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