Contents DOCUMENT OVERVIEW 3 INTRODUCTION 3 PART A SYSTEM REQUIREMENTS AND ANALYSIS 3 SYSTEM REQUIREMENTS 3 PERSONNEL 4 EQUIPMENT 4 SPACE LAYOUT 4 PROCEDURES 4 ANALYSIS OF THE CURRENT SYSTEM AND PROCEDURES 5 EASY TO OPERATE 5 COST EFFECTIVE 5 MANUAL, COMPUTERISED OR BOTH 5 QUALITY CONTROL 5 FINANCE 5 PART B - PLAN OFFICE ADMINISTRATION SYSTEM 6 THE OFFICE ADMINISTRATION SYSTEM REQUIREMENTS 6 SYSTEM PURCHASE PRICE & SUPPLIER 9 SYSTEM RUNNING COSTS 10 AMOUNT OF PERSONNEL NEEDED TO RUN AND USE SYSTEM. 10 MINIMISATION OF DOWN TIME (AFTER PURCHASE SERVICE) 10 STAFF TRAINING NEEDS ERROR! BOOKMARK NOT DEFINED. PART C – IMPLEMENTING THE OFFICE ADMINISTRATION SYSTEM 10 WORK FLOW 10 FORMS 11 EQUIPMENT USE 11 PERSONNEL USE 11 SYSTEM COST 11 PART D – MONITOR THE OFFICE ADMINISTRATION SYSTEM. 11 MONITOR THE SYSTEM FOR CORRECT USAGE 11 DEAL WITH CONTINGENCIES TO ENSURE THE MINIMAL EFFECT ON USERS OF THE SYSTEM 12 MODIFY THE SYSTEM TO MEET CHANGING NEEDS IN A TIMELY WAY 12 CLEARLY DEFINED MODIFICATIONS AND TO NOTIFY THE USERS OF THE SYSTEM ABOUT THE MODIFICATIONS 12 FLOOR PLAN OF THE SOUTHERN DISTRICTS BASKETBALL ASSOCIATION OFFICE 13 BIBLIOGRAPHY 14 DOCUMENT OVERVIEW This document will report on the Administration Office System of the Southern Districts Basketball Association. The purpose is to outline the planning and establishment of the office system by studying it, analysing it, and developing a plan to improve it. Recommendations will be made on monitoring and modifying the new system, along with ways of training staff in the operation of the system within the organisation. INTRODUCTION The purpose of this report is to examine the Southern Districts Basketball Association (SDBA) current Administration Office System and its procedures. The SDBA is located in Carina. It is a 4-court basketball stadium, and is located at the Clem Jones Centre. It currently has 1700 members. An analysis will be conducted, and a need or gap in the system is to be identified in looking for a way to improve the current system. A plan will be developed...
pages: 9 (words: 2269)
Introduction Historically in America two different institutional approaches to management science have developed: one in the private sector and one in the public sector. Recently, this conventional taxonomy has been challenged, and around the country there has been emerging a more generic approach to management. In response to this, public administration theorists have developed a new body of literature emphasizing the differences between the two sectors. The central purpose of this paper is to explore the relationship between public sector and private sector management within the context of available literature. As such, the key substantive issue discussed here is whether there is an inherent conflict between the rational, private management model with its criteria of economic efficiency and the political public management model with its criteria of consensus and compromise. A central element of recent reform efforts associated with "reinventing government" is that public organizations should import managerial processes and behavior from the private sector (Box, 1999). In particular, these efforts suggest that public managers should seek to emulate the supposedly successful techniques of their private sector counterparts. Indeed, this formula for public sector success predates recent reform movements, and has been a recurring theme in public policy. For example, the reform movement in American municipal government during the early decades of the twentieth century emphasized the benefits of business-like behavior (Welch and Bledsoe, 1988). However, the adoption of private sector models has been viewed with much skepticism in the literature on public administration and public management. The core objection is summarized in Sayre's (1953, p. 102) view that public and private organizations are "fundamentally alike in all unimportant respects." This phrase has been given wider currency by Allison who proceeds to argue, "the notion that there is any significant body of private management practices and skills that can be transferred directly to...
pages: 27 (words: 7276)
I. Introduction (1 page) The paper is aiming at proving the importance of work motivation in the success of the organization. Work motivation is strongly related to human relations, organizational culture, and organizational behavior. The paper will involve the following issues: a. Main elements of Organizational Behavior b. Main models of Organizational Behavior c. Main Focus of this paper: Workers' Motivation and the role of motivation in improving Organizational Behavior d. Case Study from Albanian Public Sector II. Main Elements of Organizational Behavior (5 pages) Ø Historical Background of Organizational Behavior The industrial Revolution that started with the development of steam power and the creation of large factories in the late Eighteenth century lead to great changes in production of textiles and other products. The factories that evolved created big challenges to organization and management that had not been confronted before. In order to manage these factories and later entities like railroads and in the same time to manage a large flow of material and people it was necessary to establish some methods for dealing with the new issues. o Scientific Management (Taylorism) o Bureaucratic Structure (Weber's model) The German sociologist max Weber identified the core elements of the new kind of organization that he called bureaucracy. Some of the basic elements of the bureaucratic structure as defined by Weber are: - formal rules and behavior bounded by rules - uniformity of operations continuity despite changes in personnel - o o Human Relations (McGregor, Maslow, Barnard,) McGregor's ideas (1960) about managerial behavior had a profound effect on management thinking and practice o Schools of Historical Though by Decade Ø Social Systems, Culture and Organizational Learning o Organizations as Social Systems o Definition of Organization Culture Ø Organization Development o Schwandt's Theory of Organizational Learning Ø Quality of Work Life o Job design, Job satisfaction, Individual growth III. Main Models of Organizational Behavior There are four major models that organizations operate out of: · Autocratic – The basis of this...
pages: 4 (words: 838)
Reagan haters and supporters alike agree on one thing, he was a popular guy. Alonzo L. Hamby remembers him as an "outstanding national cheerleader... Reagan successfully lifted the morale of the nation that in 1980 was wallowing in pessimism and uncertainty" (Hamby). The Vietnam War and the Nixon administration had left a negative impact on the country that Jimmy Carter did not improve. Along with inflation, long gas lines, and the American hostages in Iran, Reagan came into his presidency during a shadowy time. Not only did his dynamic personality help to lift the morale of the people, his economic policies led to economic growth, and his foreign policies led to the end of the Cold War. He not only worked to put the economy on the right path, he made the country feel safer and more patriotic at the same time. The first executive order of Reagan abolished price controls on oil and gasoline. He also eliminated environmental and regulatory obstacles to domestic production to reduce our independence on foreign suppliers (Low Oil Prices). This ended the long gas lines and buoyed businesses, but he did not stop there. He persuaded Saudi Arabia to increase oil production from 2 million to 9 million barrels per day. These moves paid handsome dividends. The sharp drop in crude oil prices lowered gasoline prices below $1.00 per gallon (Low Oil Prices). The increase in domestic oil production and from Saudi Arabia effectively smashed the OPEC cartel's ability to fix worldwide oil prices. Finally, the sharp plunge in oil prices crippled the bellicose Soviet Union, which derived most of its income from oil production (Regan Homepage). Reagan based his economic program on supply side economics (Encyclopedia Britannica). This theory is a very complex idea that President Reagan developed himself, causing people to call it "Reaganomics"...
pages: 8 (words: 2192)
Introduction The United States federal government is ultimately responsible for the annual budget allotted to the National Aeronautics and Space Administration (NASA) for space exploration and research. Conflicts arise when a decision must be made between economics and research development. Engineers do not want to see their important research ideas and projects fall victim to cutbacks, but it is also an engineer's responsibility to consider cost effectiveness and economics in the decisions that they make every day. Over the past fifty years, the space program has been a topic of controversy. Society cannot decide what our position in space should be. Is outer space the "Next Frontier"? Some people believe that exploration is simply a waste of time and money. They argue that NASA has not progressed with the same fury of the 1960's when man landed on the Moon during the Apollo missions. The Space Race is long over, and therefore they believe that the space program in the United States has lost its driving force. Problem Statement In the mid-1990's the federal government approached NASA with regards to downsizing their budget. The space program was asked to find another source of funding, or else some of their projects would have to be eliminated all together. Naturally, the scientists and engineers at NASA wanted to avoid that possibility at all costs. One option strongly considered dealt with private industry. Already, such companies as Rockwell and Lockheed Martin were contracted by NASA to perform intermediary functions and construction of materials and systems for different spacecraft and other payload . It was suggested that NASA should turn over full control of these projects to those companies. This would reduce NASA's federal expenditure and promote private industry at the same time. Taken one step further, opinion states that the space program as a whole should be turned...
pages: 11 (words: 2848)
Public Office, Private Lives Where's the Line? John F. Kennedy's attitude towards marital fidelity was well known to the media but was never disclosed to the public. Even after ample public disclosure in the years following his assassination, the image of John F. Kennedy remains relatively untarnished. Thirty-five years later however, Bill Clinton's pale imitation of John Kennedy's personal lifestyle brought him impeachment by congress and almost cost him the presidency. It appears that the difference in the media's treatment of the two situations can be explained, in part, by the eagerness of the media to treat nothing as being sacred or private, whether or not it really constitutes serious news. Can one argue that one response was more appropriate than the other? Further, should politicians be answerable for the events in their private lives? As a general rule, politicians should be answerable for those activities in their private lives that have a material bearing on their ability to discharge their responsibilities in office. Some examples may help to explain and further support this argument. In the cases of Kennedy and Clinton, did their marital infidelity really affect their abilities to carry out the responsibilities of the presidency? And does it appear that public support and confidence in these public figures diminished with the availability of this information? It appears not. Indeed, in Kennedy's case, the public was unaware of his indiscretions and he enjoyed great public support and still, to this day, with the awareness he is viewed as a public hero. Therefore, there is no purpose served other than damaging and invading a person's privacy. A very current example of worthy media attention was the drunk driving incident involving the premier of British Columbia. All the extenuating circumstances related to the offense raised serious questions about his fitness for the premiership. Arguably,...
pages: 3 (words: 617)
Theodore Roosevelt In His First Administration Theodore Roosevelt was declared the twenty-sixth president of the United States just before the age of forty-three. Making him the youngest president in our nations history. He would keep all of the members in former president McKinley's cabinet and wanted to keep the same policies as McKinley. He had too much originality to follow someone else's plans instead of designing his own. Theodore Roosevelt's presidency came at a difficult time as well which showed his true character as well as his excellent perseverance as a man who changed the future in his terms as president. Many business leaders were worried that Roosevelt would incorporate many of the policies that he did as governor of New York. Many of these things included his control over industry. Congress would be very difficult to negotiate with in his term as president in having them act on his recommendations. Theodore Roosevelt was mostly known in his first administration as president as being a so-called "trust buster." Many Americans were worried about trusts because they were increasing rapidly as well as raising prices of common goods. His first message to congress was in December of 1901 stating, "Captains of industry… have on the whole done great good to our people, Combination and concentration should be not prohibited, but supervised, and within reasonable limits, controlled." –Theodore Roosevelt The Roosevelt Corollary, which was when the Dominican Republic could not pay back many European countries they had borrowed money, was to settle the disputes between the many countries and looking back on the Monroe Doctrine he was keeping European Countries out of Western affairs. The Panama Canal was started in his First Administration as president and was completed when he had begun his second. Roosevelt persuaded congress to approve building 10 battleships and 4 armored cruisers for...
pages: 3 (words: 688)
There has been a vision about an idea called the "paperless office" since the 1980s on how it would impact the business world. The main idea of the paperless office is to conduct business transactions without sorting memos, reports, or anything that is printed on paper. Many considered the potential advantages of having personal computers in every house in the future. People are fascinated by the power of computers and by the new opportunities they provide. People started to think of how computers will affect the future. A paperless society was the most obvious vision. First, people were tired of papers overloading their offices, and secondly they became more conscious about the environment aspects. The future looked so bright back then. No more paper clutter plus no more trees being cut just for the paper. Everything, including books, will be stored on disks and other electronic media. There are Web-based business forms that are completed and stored entirely online. More importantly, the data contained in the forms, including signatures, can be processed in databases to create detailed online financial reports. E-mail is without a doubt, the Internet's most popular application. In my opinion, it is among the first services users get hooked to when they log on to the Internet. For the past few years, people have started E-mailing everything from letters to greeting cards to making the world a smaller place. As the use of E-mail started, should not the amount of mail being sent through the postal system decline? The relationship between the two is more complicated than many people realize. For example, America Online (AOL), a provider of Internet access to at least 28 million subscribers around the world, facilitates billions of e-mail exchanges. Yet, the company is also the fastest-growing user of direct mail in the United...
pages: 6 (words: 1433)
THE IMPACT OF COMPUTERS Computer technology not only has solved problems but also has created some, including a certain amount of culture shock as individuals attempt to deal with the new technology. A major role of computer science has been to alleviate such problems, mainly by making computer systems cheaper, faster, more reliable, easier to use. Computers are forever present in the workplace. Word processors-computer software packages that simplify the creational and modification of documents-have largely replaced the typewriter. Electronic mail has made it easy to send messages worldwide via computer communication networks. Office automation has become the term for linking workstations, printers, database system, and other tools by means of a local-area network. An eventual goal of office automation has been termed the "paperless office." Although such changes ultimately make office work much more efficient, they have not been without cost in terms of purchasing and frequently upgrading the necessary hardware and software and of training workers to use the new technology. Computer integrated manufacturing is a relatively new technology arising from the application of many computer science sub disciplines to support the manufacturing enterprise. The technology of CIM emphasizes that all aspects of manufacturing should be not only computerized as much as possible but also linked together via a computer communication network into an integrated whole. In short, CIM has the potential to enable manufacturers to build cheaper, higher-quality products and thus improve their competitiveness. Making a telephone call no longer should conjure up visions of operators connecting cables by hand or even of electrical signals causing relays to click into place and effect connections during dialing. The telephone system now is just a multilevel computer network with software switches in the network nodes to route calls get through much more quickly and reliably than they did in...
pages: 3 (words: 632)
Ethics and Human Resources Ethics commonly refer to the rules or principles that define right and wrong conduct. In the United States, many believe we are currently suffering from an ethics crisis (Reder 85). Behaviors that were once thought unacceptable --lying, cheating, misrepresenting, and covering up mistakes -- have become in many people's eyes acceptable or necessary practices. Managers profit from illegal use of insider stock information, and members of Congress write hundreds of bad checks. Even college students seem to have become caught up in the wave where studies show significant increases in cheating on tests (Braybrooke 27). Concern over this perceived decline in ethical standards is being addressed by organizations, while companies rely on their Human Resource (HR) department to build an ethical culture. Why is ethics important to Human Resources? When employees in organizations make decisions to act unethically, they affect not only the company itself, but also its shareholders, employees and customers. Employees make a myriad of choices every day in businesses -- if unethical, they can damage a company's productivity, profits and reputation. Unethical decisions can come in many forms: the employee who conducts personal business on company time to the line worker who fails to report a product flaw just to meet a deadline, and even more serious, the manager who profits from illegal use of insider stock information. All these incidents lack ethics. In most companies today, the competitive advantage rests on the shoulders of its employees. These employees must be trusted to "do the right thing", especially when no one is looking. It is up to HR to train, educate and communicate with employees on what is considered to be right and wrong in the workplace. After all, ethics is one topic that begins and ends with people. The standards of behavior from HR...
pages: 9 (words: 2238)