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Personal Statement Describe and discuss a significant experience or achievement that has special meaning to you. The 1998 varsity football season was both a significant experience and achievement for me. It was so extraordinary that it defiantly has a special meaning to me. As a team we won North Coast Section (NCS) of California, Division III, and were ranked number one in the state, Division III. This immense reward was not simply given out to every team but instead we had to earn it. After it was all over and completed I could truthfully say that earning it was not easy. One week after we got out for summer last year we started preparing ourselves physically for the upcoming season. As a team through the whole summer we lifted and ran four days a week. It was difficult because all the other high school kids were at the beach, while I was working hard in the gym or on the track. In the championship game I was the one out there while they were the ones in the stands wishing they could be a part of it all. That summer was when I knew varsity football was going to be a commitment. The night before we were going to begin double days, two practices every day for a week, we all slept in the gym as one group united as a team. During that evening we discussed and set goals that we would strive for and that would guide are season on a prosperous path. We came up with three goals: go undefeated, win NCS, and be number one in the state. From that point on I committed myself to the team and that it stood for and represented. I knew this commitment would need my devotion and I felt...
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Fiction Preface The aim of English in Years 7 to 10 is to enable students to use, understand, appreciate, reflect on and enjoy the English language in a variety of texts and to shape meaning in ways that are imaginative, interpretive, critical and powerful. These lists provide teachers with a starting point from which to explore further appropriate literature for students in Years 7 to 10. Books on the lists represent a variety of styles, perspectives and themes. They range across a number of different types of narrative. There is a broad range of place and time settings on the list and the genres represented include fantasy, humour, adventure, historical and social realism. Social and ethical issues such as individual and community morality are raised. Survival in extreme or unusual circumstances is seen from a variety of perspectives in these novels and short stories as well as the theme of growing up. A range of protagonists is represented. The fiction lists reflect contemporary texts but this is not to suggest that students will not continue to benefit from exposure to such classics as: Richard Adams Watership Down Louisa May Alcott Little Women Jane Austen Pride and Prejudice Charlotte Bronte Jane Eyre Lewis Carroll Alice in Wonderland Marcus Clarke For the Term of His Natural Life Charles Dickens Great Expectations Kenneth Grahame The Wind in the Willows Daphne du Maurier Rebecca George Eliot Silas Marner Miles Franklin My Brilliant Career William Golding Lord of the Flies Ernest Hemingway The Old Man and the Sea Frances Hodgson Burnett The Secret Garden Rudyard Kipling The Jungle Book George Johnston My Brother Jack Harper Lee To Kill a Mockingbird C S Lewis The Lion, the Witch and the Wardrobe George Orwell Animal Farm Henry Handel Richardson The Getting of Wisdom John Steinbeck Of Mice and Men J R R Tolkein The Hobbit Oscar Wilde The Picture of Dorian Gray Many of these texts can be made relevant to contemporary concerns. For instance...
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Abortion, the termination of pregnancy before the fetus is capable of independent life, can either be spontaneous or induced. When abortion occurs spontaneously, it is called a miscarriage. However, when the loss of a fetus is caused intentionally, it is regarded as a moral issue. Abortion is very dangerous for health women, and it against religious and moral issues. Abortion destroys the lives of helpless, innocent children and is illegal in Chile. Some immediate abortion risks include infection leading to sterility or death, excessive bleeding, high fever, a perforated uterus leading to sterility, shock and death. Abortion also increases the risk of breast cancer, cervical cancer, tubal pregnancy, miscarriage, premature birth, and sterility. Many times after having an abortion, a woman will become emotionally unstable. Post-abortion syndrome describes the trauma of the woman who finally feels guilty, understands the repercussions of her actions, and regrets her previous decision. Statistics show that 92% feel less in touch with their emotions or feel a need to suppress their emotions. 82% had greater feelings of loneliness or isolation and 86% had increased tendency toward anger or rage. 53% increased or began use of drugs and/or alcohol. 28% attempted suicide. Depression, anxiety, insomnia, and suicide are all common symptoms a woman will encounter after an abortion. Post-abortion counseling is available to aid any woman who is suffering from the pain of death and moral responsibility. The Catholic Church teaches that all humans have a right to live, from the moment of conception to the moment of death. According to these teachings, a person is living when as young as an embryo until the last second of life before death. Any of the above stated forms of abortion are morally wrong because they murder a fetus which is living, moving, and breathing. With abortion, we give ourselves...
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Have you ever had to write analytical essays? If so, then you probably know what it is. However, let us give you more detailed description. An analytical essay isn’t a regular essay one may write in the middle school; it is a special kind of essay that is written in order to help the reader gain a better understanding of a particular object. In other words, in the process of analytical essay writing you should answer the following questions: “What does the object look like?”, “What message does this object convey?”, “What are the component parts of this object?” and “What is my attitude towards this object?”. Proceeding from the characteristic features and requirements applicable to analytical essays, a lot of students find it difficult to write analytical essays. According to the statistics data only few of them will write analytical essays on their own and make profound research on the topic. The vast majority of students however will start to surf the Internet trying hard to find analytical essay samples or ready-made essays. Thus, teachers often have to read analytical essays that are full of stolen ideas taken from unreliable sources. If you need to write an analytical essay and want to avoid hackneyed phrases and doubtful arguments, we are ready to render professional analytical essay help. You just have to make several simple steps:
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The Alliance and Leicester is an above all a mortgage specialist and intends to remain one. The financial Group has been operating since 1853 and offers a range of products and loan and insurance services throughout the UK. The Alliance and Leicester operates through 310 branches and 17,500 post offices. It has focused on so-called tradition savings, current account, credit card, consumer credit (housing and cars) and cash products. The company also provides a variety of insurance and pension services. The services offered are traditional ones, and the Alliance and Leicester has proved its effectiveness in this field. Key Success Factors Key success factors concern the product attributes, competencies, competitive capabilities, and market achievements with the greatest direct bearing on company profitability. The Company was floated on the stock market in 1997 and now firmly established as a major financial services provider committed to provide customers with a wide range of mortgage, investment, insurance services, cash transmission and corporate banking facilities. Against a background of rapid change and increased competition within financial services, the Alliance & Leicester Group has successfully met the challenges faced by the industry and they are demonstrated this by: • announcing record profits following the business flotation and creating strong shareholder value. • developing innovative products including the first money-back credit card and the recently launched free energy mortgage. • diversifying activities across a broad range of businesses; in 1997 38% of operating profit was generated from areas other than the traditional mortgage lending and retail investments. • ensuring Girobank maintains its market leading position in cash and cheque handling for the retail sector. • reviewing our structures and processes, clearly focusing our operations on sales and customer service. • establishing a clear market presence through strong branding. • developing successful call centre operations, servicing all aspects of our personal and corporate customers' needs. This provides only a...
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The nature of a business is often expressed in terms of its Mission which indicates the purposes of the business, for example, to design, develop, manufacture and market specific product lines for sale on the basis of certain features to meet the identified needs of specified customer groups via certain distribution channels in particular geographic areas. The primary goal of any business is to increase stakeholder value. The most important stakeholders are shareholders who own the business, employees who work for the business, and clients or customers who purchase products and/or services from the business. In this paper I will briefly discuss the differences between Domestic, Global and a non- U.S based company. I also will describe the priorities of the stakeholders are addressed in the mission statements. I have chosen Home Depot a domestic company, Coca-Cola Enterprises a global company, and Elliott International a non-U.S. based company from which to evaluate the mission statements. The domestic company The Home Depot was founded in 1978 in Atlanta, Georgia and has since become the world's largest home improvement retailer and is the second largest retailer in the United States, with fiscal 2002 sales of $58.2 billion. The Company's common stock has been publicly traded since 1981, and is listed on the New York Stock Exchange under the symbol "HD." Its mission statement is: The Home Depot is in the home improvement business and its goal is to provide the highest level of service, the broadest selection of products and the most competitive prices. They are a values-driven company. The Home Depot has the highest priority when it comes to customer service, according to its company values, excellent customer service, respect for all people, and building strong relationships are key to their success. The technology used in today's industry is typical. Their survival, growth, and profitability depend on high service, the...
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About BT Name: British Telecommunications Business: Telecommunications, Telephones, Lines for transferring data Customers: The public (Anyone wishing to communicate through a range of media) Location: Nationwide Mission Statement: Our ambition is to be the best provider of communications services and solutions for everybody in the United Kingdom and for corporate customers in the rest of Europe, with global reach through partnerships Social Mission Statement (BT Better World) We aim to be at the heart of the information society - in which everyone irrespective of nationality, culture, ethnicity, class, creed or education has access to the benefits of information and communications. Customer Care Customer care is the care, service and attention that a company shows to their customers. Customer care has become extremely important in BT because they believe over the last decade organisations that rely on a standard of service, which encourages their customers to come back is of the up-most importance. In an extremely competitive marketplace especially now with Internet businesses customers have more than enough choice usually. An excellent degree of customer service may be the only aspect of a company, which differentiates them from a competitor. Customer service involves looking at the organisation from the customer's point of view and most systems and practices in the firm are customer driven. BT now are a customer centric company, which means everything they do in their service is geared towards the customer. BT have a separate customer service department which deal specifically with helping and dealing with customer complaints or queries. Slogans like customer is king, customer is always right and customer comes first is customer care at its extreme. However the essence of customer care is that if the service, assistance and attention shown to the customer are second to none then that company will have the upper hand in competing in business BT 's External Customers British Telecom in...
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Abstract In today's world of marketing there are so many ways to market products and services. Whether it is to advertise it in newspapers, or magazines, or use commercials on radio or TV. The products or services we as business professionals want our customers to use need to be expressed in a manner that fits that individual customer. Therefore, using customer-focused marketing pinpoints the customer in a more personal way. Customer-Focused Marketing Introduction One of the most competitive markets today is in banking. Because of the way our communities run today, banks play a very high roll in business and personal venues. So a big part of banking is not the interest rate you pose or the investment value of your accounts. It's the customer convince and satisfaction you provide. In the old days banking was on a real personal scale. With face to face inter action with the customer being the primary way to bank. Due to technology things have been modified a little. With telephone banking, ATM's, and online bank management, Banks are forced in a none-verbal communication role. This can lead to many advantages to the customer, but it also could stray away from customer service. This is where customer-focused marketing strategies can help banks keep on top of customer service and technology together. Quality Service Eli Seggev, President of Marketing Strategy, and Planning, Inc., defines service as "The extent to which a provider satisfies its customers by meeting their expectations on all the relevant dimensions of service." He goes on by saying, "Customer expectation are not static, they change over time." This basically means meeting the customers needs on a high scale. Taking in to factor changes in the environment, a change in the customers' actual experience with services provided, and changes in the consumer him or herself going through life cycle...
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